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10 APR 2024Fashin

Echo Knowledge Base Review

Blog Author
Freida McFadden

    As the post title suggests, Echo Knowledge Base is one of the most powerful premium knowledge base plugins for your users, customers, and employees. With over 20 years of IT experience, Echo Knowledge Base creates high-quality products for WordPress, the world's most popular content management system. This advanced WordPress Knowledge Base plugin offers a slightly more affordable way to organize documentation and FAQ pages. 

    We love that it gives you a simple solution to add a full-featured knowledge base directly to your WordPress site. As one of the most powerful and user-friendly Documentation plugins in the market, Echo Knowledge Base organizes your articles and categories into five levels of hierarchy to help users quickly find the right docs. You'll get FAQ templates, real-time search results with Ajax, breadcrumbs, and comments for your support articles. 

    Apart from this, premium knowledge base plugins have some other useful perks too. For example, access control, advanced search, analytics, PDF links, widgets, voting, and others. However, the addition of premium add-ons makes it a great option for people on a tight budget. These add-ons include elegant layouts, multiple knowledge bases, widgets, an access manager, article features, advanced search, widgets, etc. 

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    Explore Honest Echo Knowledge Base Review Here

    Features: 

    1. Best knowledge base plugin for wordpress. 
    2. Organize documentation and FAQ pages.
    3. Create docs and faqs in just a few easy steps.
    4. Premium add-ons with great functionality.
    5. Help you make awesome websites.
    6. Organize your articles and categories into five levels of hierarchy.
    7. A great option for people on a tight budget.
    8. Easy-to-use plugin for your wordpress website.
    9. Features ready-to-use professional designs.
    10. Real-time customer support. 

    Let's go ahead with the Echo Knowledge Base Review.

    Echo Knowledge Base Review 2022: Pros, Cons, and Bestselling Plans & Pricing

    Before you get into this Echo Knowledge Base Review, let's go over some of the pros and cons of the brand:

    PROS:
    1. Best wordpress knowledge base plugin.
    2. Support your visitors, users, customers, and employees.
    3. Instantly create an online self-service knowledge base.
    4. Dedicated FAQ module to create FAQ sections.
    5. You'll get faq templates and real-time search results with ajax, breadcrumbs, and comments.
    6. Deliver a seamless support experience to visitors and customers.
    7. Create beautiful documentation sites for your products and services.
    8. Help you save time and money in terms of customer support. 
    9. Boost your customer satisfaction rate too.
    10. Features blazing-fast search and automated table of contents to help your customers find the answers quickly.
    CONS:
    1. I tried hard but couldn't figure it out. 


    Plans & Pricing

    1. Knowledge Base ($0): No Limitations, Unlimited Articles, Mobile/Tablet Ready, Theme Compatible, Integrates with Help Dialog.
    2. Basic Add-ons ($46/ first year): Elegant Layouts, Link Editor, Widgets, Ratings & Feedback, Help Dialog. 
    3. Professional ($89/ first year): Elegant Layouts, Link Editor, Widgets, Multiple Knowledge Bases, Advanced Search. 
    4. Access Control ($170/ first year): Multiple Knowledge Bases, Advanced Search, Access Manager, Custom Roles. 

    Read the full Echo Knowledge Base Review above for more details

    FAQs: Common Echo Knowledge Base Questions Answered

    Is Echo Knowledge Base Legit? 

    Yes, Echo Knowledge Base is a legitimate platform. 

    This premium plugin actually boosts your customer satisfaction rate by engaging your website visitors with specific FAQs and knowledge base articles. With the help of this plugin, you will be able to create an extensive knowledge base. After you add your FAQs and knowledge base articles, the plugin offers quite a lot of options to help users communicate with you without leaving the page using a simple contact form shown with the Help Dialog.

    Is Echo Knowledge Base A Good Platform?

    Definitely! Yes, Echo Knowledge Base is a good platform. 

    To balance price with functionality, Echo Knowledge Base comes in a free version and a premium version with exciting features like five levels of documentation hierarchy. Other premium features include order articles and categories, page builders, layouts (basic, tabs, and categories), search boxes with basic analytics, etc. 

    Is Echo Knowledge Base Worth It?

    Yes. Echo Knowledge Base will be a worthwhile investment. With over 15,000+ active installs, Echo Knowledge Base makes it very easy to create and manage your FAQs or knowledge base for your users, customers, and employees. This powerful WordPress knowledge base plugin comes with hundreds of icons you can use to create a useful knowledge base for your WordPress site. 

    Furthermore, it also includes shortcodes and templates to create FAQ sections and display knowledge-base articles across your website. The good news? This powerful knowledge base plugin also goes beyond just creating ready-to-use knowledge base templates for WordPress with 15,000+ happy customers, a 5-star rating based on 43 user reviews, 9 add-ons, and 3 bundles. 

    Echo Knowledge Base Review 2022: Wrapping Up

    Echo Knowledge Base provides an excellent option for organizing documentation and FAQ pages. This user-friendly and popular premium WordPress knowledge base plugin helps you create a beautifully designed, searchable knowledge base in minutes

    With this plugin, you can easily create a knowledge base on your WordPress website. With five levels of documentation hierarchy, a powerful search function, and a floating table of contents, you can create an online self-service Knowledge Base for your users, customers, and employees. 

    You can create unlimited FAQ categories to help customers to search for answers to their questions. Moreover, we are impressed that 15,000+ professionals who use Echo Knowledge Base stated that this feature-rich plugin helps them quickly create an attractive knowledge base without any coding skills.

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